Terms and Conditions

Effective Date: [05/08/2024]

Welcome to Real Sapphire.

These Terms and Conditions govern your use of the website Realsapphire.com,Realsapphire.com.au (the "Site") and any services provided by RealSapphire.com  ("we", "our", or "us"). By accessing or using this Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Site.

1.1. Eligibility: You must be at least 18 years old to use this Site or have the consent of a parent or guardian.

1.2. Account Responsibilities: If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3. Prohibited Uses: You may not use the Site for any unlawful purpose or in a manner that could damage, disable, or impair the Site.

2.1. Product Descriptions: We strive to ensure that our product descriptions and images are accurate. However, we do not guarantee that the descriptions are error-free or complete.

2.2. Pricing: All prices are listed in Australian dollars (AUD) and are subject to change without notice.

2.3. Orders: Your order constitutes an offer to purchase a product. We reserve the right to accept or reject your order at our discretion.

3.1. Payment Methods: We accept various payment methods as indicated on our Site.

3.2. Billing Information: You agree to provide accurate and complete billing information. If we are unable to process your payment, your order may be canceled.

4.1. Shipping Costs: Shipping costs are calculated based on the delivery location and are added to your order total.

4.2. Delivery Times: Delivery times are estimates and may vary depending on your location and other factors.

4.3. Risk of Loss: The risk of loss for purchased items passes to you upon delivery to the shipping carrier.

5.1. Return Policy: Our return policy allows for returns within  30 days of receipt. Items must be returned in their original condition and packaging.

5.2. Exchanges: Exchanges are subject to availability. Please contact us for more information.

6.1. Ownership: All content on the Site, including text, graphics, logos, and images, is the property of Lab Grown Gems or its licensors and is protected by copyright and trademark laws.

6.2. Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the Site for personal, non-commercial purposes.

7.1. Disclaimer: The Site and all products and services are provided "as is" without warranties of any kind, either express or implied.

7.2. Limitation of Liability: To the fullest extent permitted by law, Realsapphire.com is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.

You agree to indemnify and hold RealSapphire.com , its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, losses, and expenses arising out of your use of the Site or violation of these Terms and Conditions.

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the Site constitutes your acceptance of the modified terms.

These Terms and Conditions are governed by and construed in accordance with the law of Australia. Any disputes arising under these terms shall be resolved in the courts of Victoria.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Real Sapphire.
[31 Beachview Parade, pointcook , Vic 3030]
[Realsapphireworld@gmail.com]
[+61403359953]